Question 1

Why do clients choose your web studio?

Accepted Answer

Clients choose our web studio for one simple reason: reliability. We communicate clearly, meet deadlines, take ownership, and stay available after launch, so the website development process feels structured, predictable, and low-stress.

Question 2

What types of websites do you build?

Accepted Answer

We build company websites, landing pages, ecommerce websites, service business websites, promotional websites, and custom web projects. We also work with blockchains, develop Telegram bots, and build custom integrations for payments, CRMs, automations, and other business systems. We recommend the right format based on your goals, whether you need more leads, more sales, a stronger online presence, better automation, or a more effective way to present your services.

Question 3

How much does it cost to build a website?

Accepted Answer

Website development cost depends on the scope of work, design requirements, features, integrations, and timeline. After a short discovery phase, we provide a clear estimate so you understand the budget, project stages, and deliverables before development starts.

Question 4

How long does it take to build a website?

Accepted Answer

Website development timeline depends on the complexity of the project. A simple landing page can launch faster, while a business website or ecommerce project usually takes more planning, design, development, and testing. We set realistic deadlines and stick to them.

Question 5

What does clear communication mean during a web design project?

Accepted Answer

Clear communication means you always know the current project status, upcoming milestones, open questions, and required decisions. We keep things straightforward, practical, and transparent, without vague updates or hidden risks.

Question 6

How do you make sure a website project stays on schedule?

Accepted Answer

We keep website projects on schedule by planning stages in advance, defining priorities, aligning scope early, and flagging risks before they become delays. This helps us deliver on time and keeps the project under control.

Question 7

What does it mean that you take ownership of the project?

Accepted Answer

Taking ownership means we do not push problems back onto the client. If something needs to be solved, we step in, clarify the situation, propose a solution, and move the project forward with responsibility for the outcome.

Question 8

Do you provide support after the website launch?

Accepted Answer

Yes, we stay available after launch and support clients with technical questions, updates, improvements, and website stability. Launch is not the end of the project for us.

Question 9

Do you offer website maintenance and ongoing support?

Accepted Answer

Yes, we offer website maintenance and ongoing support, including updates, bug fixes, monitoring, technical improvements, and further development. This is a good fit for businesses that need a reliable long-term web partner.

Question 10

Can you redesign an existing website?

Accepted Answer

Yes, we provide website redesign services for businesses whose current website looks outdated, performs poorly, is hard to use, or no longer reflects the quality of the company. Before redesigning, we review the current site and identify where improvements will have the biggest impact.

Question 11

Do you build websites with SEO in mind?

Accepted Answer

Yes, we build websites with SEO in mind from the start. That includes page structure, heading hierarchy, metadata, mobile responsiveness, loading speed, and a technical foundation that supports future search engine optimization.

Question 12

Will my website be mobile-friendly?

Accepted Answer

Yes, every website we build is responsive and designed to work well on mobile phones, tablets, and desktop devices. A mobile-friendly website is important for both user experience and search visibility.

Question 13

Will I be able to update the website myself?

Accepted Answer

Yes, if the project includes a content management system, we make sure your team can update text, images, pages, and basic content without relying on developers for every change.

Question 14

What do you need from a client to start a website project?

Accepted Answer

To start a website project, we usually need a short brief, basic business information, your goals, details about your services, target audience, and examples of websites you like. If some of that is not ready yet, we can help structure it during discovery.

Question 15

Can you continue working on the website after launch?

Accepted Answer

Yes, we can continue working on the website after launch by adding new pages, features, integrations, and conversion improvements as your business grows. We do not disappear after release.

Question 16

How do you store website backups?

Accepted Answer

We store backups using Restic, a reliable backup tool designed for secure and efficient encrypted backups. Each server has its own separate backup repository in remote storage, which helps isolate projects and reduces risk. All backup data is encrypted before it leaves the server, so the files are stored remotely in encrypted form and can only be decrypted with the password kept on the server.

Question 17

How secure are your backups?

Accepted Answer

Our backup system is designed with security as a priority. Each server uses a separate encrypted backup repository, and backup files are sent to remote storage already encrypted, which means the storage provider cannot read the data. The backup contents can only be decrypted with the repository password, which remains on the server and is never exposed as part of the backup itself.

Question 18

What happens if the main server fails?

Accepted Answer

If the main server fails, we use backups and prebuilt Docker-based server environments to restore the project quickly. For each project, we adjust the backup frequency and recovery approach based on the size and criticality of the system, so even in the case of full server failure the website can be restored without critical data loss. In most cases, recovery takes between 15 and 30 minutes.

Question 19

How quickly can you restore a website after a server crash?

Accepted Answer

In most cases, we can restore a project within 15 to 30 minutes after a major server failure. Recovery is fast because we maintain structured backup routines and package project environments into Docker containers, which makes it possible to redeploy the full application stack quickly and consistently.

Question 20

How do you prepare for server outages and disaster recovery?

Accepted Answer

We prepare for server outages by choosing backup frequency and recovery methodology based on the size and risk profile of each project. We also build reproducible Docker environments, so in the event of a full infrastructure failure we can restore both the data and the runtime environment quickly. This approach helps reduce downtime and avoid critical operational losses.

Question 21

Do you provide DDoS protection?

Accepted Answer

Yes, we provide practical DDoS protection as part of our infrastructure work. Protection is achieved through correct server configuration, traffic filtering, and response measures based on the specific type of attack. Our position is that in most cases a business does not need an expensive enterprise anti-DDoS service, because many common attacks can be mitigated effectively with a properly configured stack that includes Nginx, Fail2Ban, and Cloudflare.

Question 22

How do you protect websites from DDoS attacks?

Accepted Answer

We protect websites from DDoS attacks by combining web server hardening, rate limiting, suspicious traffic filtering, bot mitigation, and attack-specific response rules. In many real-world cases, attacks can be handled by tuning Nginx limits and connection settings, using Fail2Ban to block abusive sources, and placing the project behind Cloudflare to absorb and filter malicious traffic before it reaches the origin server.

Question 23

Do I need an expensive DDoS protection service for my website?

Accepted Answer

In most cases, no. Many attacks targeting small and mid-sized business websites are not highly sophisticated and can be mitigated without enterprise-level spending if the infrastructure is configured correctly. A combination of Nginx hardening, Fail2Ban rules, and Cloudflare protection is often enough to block common floods, abusive requests, and repeated malicious traffic patterns.

Question 24

How do you ensure website uptime and stable operation?

Accepted Answer

We ensure website uptime through infrastructure planning, monitoring, backups, logging, and fast incident response. If the client budget allows for a three-server setup, we configure a load balancer, a primary server, and a standby backup server that mirrors the primary server in real time. If the main server fails, traffic can be switched to the standby server with little or no visible disruption for users.

Question 25

What infrastructure do you use for high availability?

Accepted Answer

For projects that require higher availability, we can deploy a three-server setup that includes a load balancer, a main application server, and a reserve server that maintains a real-time copy of the primary environment. This allows us to switch traffic to the backup server quickly if the main server becomes unavailable, helping maintain continuity for users.

Question 26

What if my budget does not allow high-availability infrastructure?

Accepted Answer

If a high-availability setup is not practical for the project budget, we connect all critical services to our monitoring system and receive failure alerts as quickly as possible. We also use structured logging and diagnostic data to identify the cause of the issue fast, which helps us reduce downtime and restore service efficiently.

Question 27

How do you monitor websites and servers?

Accepted Answer

We connect critical project services to a monitoring system that alerts us when a failure or abnormal behavior is detected. Combined with logging and infrastructure diagnostics, this allows us to respond quickly, identify the source of the problem, and resolve incidents before they cause extended downtime.

About Genesis Studio LLC

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